top of page

Terms & Conditions

Our Services

We provide plumbing installation, repair, and maintenance services in Austin and the surrounding areas. Service details and pricing will be outlined in your estimate or invoice. Emergency and after-hours work may have additional charges.

Scheduling & Cancellations

  • Please give us 24 hours’ notice if you need to cancel or reschedule.

  • Same-day cancellations or missed appointments may be subject to a fee.

  • Appointment times are approximate and may vary due to traffic, emergencies, or weather.

Pricing & Payments

  • Estimates are valid for 30 days. If unexpected issues come up, we’ll discuss any extra costs with you before continuing.

  • Payment is due at the time service is completed unless otherwise agreed.

  • We accept credit/debit cards, checks, cash, and online payments.

Warranty & Responsibility

  • We stand behind our work with a 30-day workmanship warranty on labor (unless stated otherwise).

  • Product and part warranties are provided by their manufacturers.

  • We are not responsible for pre-existing problems, hidden defects, or damage caused by misuse or third-party work.

  • Our liability is limited to the total cost of services provided.

Customer Responsibilities

To help us serve you safely and efficiently, you agree to:

  • Provide safe access to your property and plumbing systems.

  • Have an adult (18+) on site during service (unless explicity stated otherwise).

  • Share any known issues or hazards with our team in advance.

Website Usage & Communications

  • By using our site or booking online, you agree not to misuse our website or systems.

  • We may contact you by phone, text, or email for service updates.

  • Marketing emails/texts will only be sent with your consent, and you may opt out anytime.

Governing Law

These terms are governed by the laws of the State of Texas. Any disputes will be handled in Travis County, TX.

bottom of page